Privacy Policy

1. Overview

This website provides information about our training program for executive assistants and office managers. Visitors may contact us through a form, by phone, or by email. This policy explains what information we collect through those interactions and how we use it.

We do not sell personal information. We do not operate a subscription service or send unsolicited communications. The primary purpose of collecting contact information is to respond to inquiries about the program.

2. Information We Collect

Information You Provide Directly

When you use the contact form on this website, you provide:

• Your name
• Your email address
• Your phone number
• A subject category
• A message describing your inquiry

This information is submitted through your email client via a mailto link and is received by us at [email protected]. We do not use a server-side form processor, so no information is stored on our servers at the point of submission.

Information Collected Automatically

When you visit this website, certain technical information may be collected automatically through standard web server logs and analytics tools. This may include your IP address, browser type, operating system, pages visited, and referring URL. This information is used for website administration and to understand how visitors use the site. It is not linked to personal identity information.

Cookies

This website uses cookies to store your cookie consent preferences. For more information, see Section 5 and our separate Cookie Policy.

3. How We Use Information

We use personal information you provide through the contact form for the following purposes:

• To respond to your inquiry about the training program
• To provide information about program schedules, enrollment, and logistics
• To follow up on enrollment discussions you have initiated
• To maintain records of communications for operational purposes

We do not use contact form submissions for marketing purposes beyond responding to the inquiry you initiated. We do not add you to any mailing list without your explicit consent.

Automatically collected technical data is used solely for website administration, security monitoring, and understanding aggregate usage patterns.

4. Information Sharing

We do not sell, rent, or trade personal information to third parties.

We may share information in the following limited circumstances:

• Service providers: We may use third-party services for website hosting and analytics. These providers access information only as necessary to perform services on our behalf and are contractually obligated to protect it.
• Legal requirements: We may disclose information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. We will provide notice before personal information becomes subject to a different privacy policy.

5. Cookies and Tracking

This website uses a small number of cookies. A cookie is a small text file stored in your browser that helps websites remember information about your visit.

We use cookies for the following purposes:

• Preference storage: We store your cookie consent preference so you are not asked again on subsequent visits.
• Analytics: If you consent, we may use analytics cookies to understand how visitors use the site. These cookies collect information in aggregate form and do not identify individual visitors.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. For more detail, see our Cookie Policy.

6. Data Retention

We retain email correspondence, including contact form submissions, for as long as is necessary to manage the inquiry and any resulting relationship, or as required by applicable law. Correspondence related to program enrollment may be retained for the duration of the enrollment relationship and for a reasonable period afterward for administrative purposes.

Automatically collected technical data from server logs is typically retained for 90 days and then deleted or anonymized.

Cookie preference data stored in your browser persists until the cookie expires or you clear your browser cookies.

7. Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include using HTTPS for website communications and limiting access to contact information to staff who need it to respond to inquiries.

No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or from this website.

8. Your Rights

Depending on your location and applicable law, you may have rights with respect to your personal information, including:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to certain exceptions
• The right to opt out of the sale of personal information (we do not sell personal information)

To exercise any of these rights, contact us at [email protected] or by phone at +1 708-447-2900. We will respond to verifiable requests within a reasonable time frame.

9. Children's Privacy

This website is intended for adult professionals. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete it promptly. If you believe we may have collected information from a minor, please contact us at [email protected].

10. California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information.

You have the right to:

• Know the categories of personal information we collect and how it is used
• Request access to the specific personal information we have collected about you
• Request deletion of your personal information, subject to exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell or share personal information)
• Non-discrimination for exercising your privacy rights

To submit a request under the CCPA/CPRA, contact us at [email protected]. We will verify your identity before processing requests. We will not discriminate against you for exercising these rights.

We do not sell personal information as defined under the CCPA/CPRA. We do not share personal information for cross-context behavioral advertising.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of this website after changes are posted constitutes acceptance of the revised policy.

12. Contact

If you have questions about this Privacy Policy or how we handle your personal information, contact us: